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FAQ


General Questions:


Who runs this site?
This site is run by Duran Duran and Magus Entertainment. The ticket portion is run by Crowdsurge. Section 101 powers the technology.

Does the band ever visit the Forums or Site?
Sometimes they do, but they aren't active on the Message Board.

Can I send the band a message through this site? Can I ask questions about their tour plans? Can I send them something through the mail? Who do I email with questions?
The band love hearing from you but since there are so many places they're active these days (DD.com, DD VIP, Twitter, Facebook, MySpace), we ask that all questions go to Ask Katy at askkaty@duranduran.com. ALL other ticketing or customer service questions should be sent to: customerservice@duranduranmusic.com

How do I join DuranDuranMusic.com?
The fastest way to become a member is to use your credit card to join online.

I've Moved! I've changed my email address! How can I update my membership information?
Use the "Update Member Information" option in the Members section once you are logged in.

Where can I find out info on Duran Duran music and touring?
Up-to-date news and touring information on the band is available on the Tour page of the site.

How can I get great tickets to Duran Duran concerts?
Advanced ticket purchasing and preferred seating will be a regular benefit of membership once the band announces any touring information.

How can I meet the band?
Opportunities to meet the band on tour or in special settings will be a regular feature. Keep checking back for your chance to meet the band!

Where can I buy cool Duran Duran Music Community t-shirts and other merchandise?
There are items available for purchase in the STORE.

Are multiple memberships in the same household allowed?
Yes, as long as they are not for the same person.

How do I use the voting feature on the site?
You will notice that you have the ability to vote/rate items though out the site. The voting is done by choosing a rating from 1 disc (lowest) to 5 discs (highest) and clicking on the appropriate disc. This will help us organize and feature the most popular content better. This way you get to choose vs. us making the decision of what we think. We hope you take advantage of this. Your vote will only register once per item, however you can go back and change your vote.

How do I turn off the autologin feature?
You can turn off the feature by clicking on "log out" in the upper right corner of the Members section then log back in leaving the "auto login" box unchecked.